Customer Support

  • What should I do if I get a payment error?

    If you are using a PayPal account, please make sure that your shipping address exactly matches the address that you have on file of PayPal. An extra space or missing punctuation can cause the payment to fail. Once you have amended your shipping information, please try again.

    If you are using a Credit Card, please make sure that all credit card information is correctly filled in. Your order can be found in the Pending Payments tab under My Account.

    If payment problems persist, please contact PayPal or try a different method of payment. PayPal's phone numbers are: 1-888-221-1161 (US), 1-402-935-2050 (if calling from outside the US)