Customer Support

  • How to use vouchers?

    1. Please visit the OnePlus Store and enter your voucher codes at checkout. (They may not be used in conjunction with other promotional offers).
    2. Each voucher code can only be used once. One voucher code per order.
    3. If a refund occurs, the voucher code value will be deducted from the refund. The voucher code cannot be used again.
    4. Certain order types (e.g. pre-orders) may prohibit use of voucher codes