Will my package be dispatched earlier if I choose Priority shipping*?
All orders are dispatched on a first-come, first-served basis, regardless of the selected shipping method. Priority shipping* provides safer and upgraded shipping experience by using better carrier service.
What does estimated delivery mean?
Estimated delivery is an estimate of when the item will be delivered to your shipping address after it ships. It’s calculated based the handling time, the warehouse processing time and the shipping service selected. In certain cases, the estimated delivery date will vary.
* Please note that Priority shipping may not be available for certain addresses.
What does the guaranteed 3 working day priority delivery work?
We'll refund you the priority shipping fee within 3 working days, if it’s delayed caused by OnePlus delivery.
Shipping delay doesn't include any factors caused by customers, i.e. customer is not at home, customer requests rescheduling the delivery, customer requests self-pickup and customer filled in wrong addresses.