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OnePlus Support

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Can I buy a second charger?


Can I buy more than one phone with my invite?


Can I edit my username?


Can you extend my invite?


How can I get an India-specific invite?


How do I use my invite?


How should I prepare for RMA process?


I can't find my country in the shipping field!


Can I buy a second charger?


How can I buy a OnePlus One?


How can I find a service center in India?


How did you launch a brand new phone in such a short time?


How do I unsubscribe from the newsletter?


How is the OnePlus One packaged?


Is the One compatible with my network operator?


Is the OnePlus One available in my country?


Is the OnePlus One compatible with my network?


Is the OnePlus One in Silk White available?


What does “Never Settle” mean?


When will the OnePlus One be released?


Where do I find a manual?


Why are prices different in different countries?


Can I buy more than one phone with my invite?


Can I buy the OnePlus One without an invite?


Can you extend my invite?


How can I get an India-specific invite?


How can I get an invite?


How do I use my invite?


How long are invites valid for?


I want to give my claimed invite to someone else


My invite has expired. Help!


What should I do if my invite has expired?


When is OK OnePlus (voice wake) coming?


When will I receive invites to share?


Why do I need an invite to buy a OnePlus One?


Why do people who bought after me already have their invites to share?


Will I receive shareable invites if I pre-order the One?


Can I edit my username?


Unban me on the forum.


Why do I need a OnePlus account?


Why do I need an account to submit a ticket?


Can I buy the Bamboo StyleSwap Cover during Open Sales?


What will happen after Open Sales?


What will happen if I use my invite for purchasing during Open Sales?


Will the invite system stay in place?


Will there be Open Sales in India on Amazon.in?


Will there be Open Sales in Indonesia on Lazada?


Can I change my charger to a U.S. / Europe / U.K. one in my order?


How can I change or add products to my order?


How do I cancel an order?


I can't find my country in the shipping field!


What should I do if I accidentally cancel my order?


What's the process for returns?


Does OnePlus collect and store my credit card details?


Help! I'm getting a payment error!


What payment methods do you accept?


What is the deal with the import duties in Canada?


What shipping methods do you offer?


When will my order be shipped?


Where do you ship from?


Why is there no tracking number for my order?


Can I re-use OnePlus screen protectors?


Do I need my packing slip for warranty and returns?


How should I prepare for RMA process?


What is your warranty & return policy?


What should I do if I received a defective product?


Will rooting or unlocking the bootloader void my warranty?


How do I perform a full factory reset?


How do I submit a CyanogenMod 11S software bug report?


My phone / flashlight gets activated in my pocket


How do I insert my SIM card?


I can't get a signal


Is the OnePlus One water resistant or waterproof?


My OnePlus One does not power on


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