Customer Support

  • Is the OnePlus One water resistant or waterproof?

    The OnePlus One is not Ingress Protection (IP) certified for water and dust resistance. However, we designed the OnePlus One to hold up to day-to-day environmental factors; using your device in light rain or wet hands should not damage your phone.

    However, please be aware that your warranty may be void if liquid damage indicators inside your OnePlus One are triggered.