Customer Support

  • How do I edit my OnePlus Account Email?

    Please follow the steps to below to edit your OnePlus Account email address:


    1. Sign in to your OnePlus Account. If you are unable to sign in to your OnePlus account, please first try resetting the password.


    2. Once you've signed in, select "Edit Email Address" and enter in your new email address.


    4. Enter the password associated with the account. Once we authenticate the password, a confirmation link will be sent to your new email address along with a notification to your old email address.


    5. You will have 24 hours to confirm the link.


    6. If the confirmation link expires, simply repeat the steps again to edit your email address.
    We hope this helps!


    (Note: Please check to make sure OnePlus emails are not entering your spam or junk folder!)