Customer Support

  • Why do I need an invite to buy a OnePlus One?

    Good products are to be shared among family and friends - that's one of our core beliefs at OnePlus. As we currently have limited stock, we’re depending on OnePlus fans to spread the word organically.

    As we scale up our operations, we want to reward our most loyal fans and friends who have helped us spread the word. We wanted to improve the experience. Instead of limited stock runs, we prefer to have people know for sure when they will be able to purchase their OnePlus One. If you receive an invite, it means that there is a OnePlus One waiting for you at our warehouse, ready to be shipped!

    Learn more about our invite system.