Customer Support

  • Is the OnePlus One compatible with my network?

    • The OnePlus One supports the following bands:

    • GSM: 850, 900, 1800, 1900MHz

    • WCDMA Bands: 1/2/4/5/8

    • LTE Bands: 1/3/4/7/17/38/40

    • Please contact your carrier to ask whether or not your current plan supports these bands.

    • Our users have created an unofficial carrier compatibility list on our forums, but OnePlus makes no guarantees as to the accuracy of the information within.