Customer Support

  • How do I reset my OnePlus Account password?

    Please follow the steps below to reset your OnePlus Account password:

    1. Select "Forgot Password" located just below the "Login" button when you sign in to your OnePlus Account

    2. Enter the email address of the account you wish to reset the password for.

    3. If an account associated with said email exists, a password reset link will be sent to the email address (Note: this may take a couple of minutes)

    4. Once you receive the confirmation link, simply click the link and follow the quick and simple steps to reset your password
    We hope this helps!

    (Note: Please make sure OnePlus emails are not entering your spam or junk folder)