Customer Support

  • Can I still purchase the Insurance if I already purchased my device?

    Within 15 days of your OnePlus order, you may contact Simplesurance to purchase the insurance policy via email: [email protected], or call: 0800 601 117.

    (Note: The insurance will only apply after you have completed payment and received the insurance certificate. The insurance will not cover any damage received within the 15 day period prior to purchasing the insurance)