OnePlus Support

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Can you extend my invite?


I can't find my country in the shipping field!


My invite has expired. Help!


What does “Never Settle” mean?


What payment methods do you offer?


What shipping methods do you offer?


How can I buy a OnePlus One?


How did you launch a brand new phone in such a short time?


How do I unsubscribe from the newsletter?


Is the One compatible with my network operator?


Is the OnePlus One available in my country?


What does “Never Settle” mean?


When will the OnePlus One be released?


Can I buy the OnePlus One without an invite?


Can you extend my invite?


How can I get an invite?


How long are invites valid for?


I want to give my claimed invite to someone else


My invite has expired. Help!


When will I receive invites to share?


Why do I need an invite to buy a OnePlus One?


How do I cancel an order?


I can't find my country in the shipping field!


Does OnePlus collect and store my credit card details?


Help! I'm getting a payment error!


What payment methods do you offer?


How do I change my shipping address?


How long will shipping take?


What shipping methods do you offer?


What shipping providers do you use?


Where do you ship from?


Do I need my packing slip for warranty and returns?


What is your warranty & return policy?


What should I do if I received a defective product?


How do I perform a full factory reset?


How do I submit a CyanogenMod 11S software bug report?


My phone / flashlight gets activated in my pocket


I can't get a signal


My OnePlus One does not power on


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